About the role

We are hiring a Live Chat Support professional to assist customers in the financial service industry in the USA. The role is intended for candidates with 1–3 years of experience in financial service and focuses on live chat support.

Key Responsibilities

• Provide Live Chat Support to customers in a financial service environment.
• Respond to customer inquiries through live chat in a clear and professional manner.
• Assist customers with their questions and support needs.
• Maintain a customer-focused approach throughout chat interactions.
• Handle live chat conversations accurately and efficiently.

Required Qualifications

• 1–3 years of experience in financial service.
• Experience relevant to a Live Chat Support role.
• Ability to work in the USA-based role location.

- Health Insurance: Insurance covers vision and dental.- Company Pension plan-Work/Life Balance/401k-Tuition Reimbursement Assistance & Education Life Works-Employee Stock Purchase Plan-Employee Wellness and Superannuation plans-Amazing Vacation and flexible work-from-home schedule.